Investigation
Remediation
Prevention
5-Star Rated Service

Damp & Mould
Prevention & Remediation

Damp and mould are no longer "maintenance issues". They are now a compliance, reputational and complaints risk for anyone responsible for residential property.

Fully in-house investigation, repairs and finishing works, designed for letting agents, block managers and landlords.

Fully Insured
Fast Response
Trusted Locally
Transparent Pricing
What We Do

Our Expert Damp & Mould Prevention Services

Practical investigation, permanent fixes, and full remedial works across London, Kent & Surrey.

Damp & Mould Investigation

We carry out internal and external inspections, moisture profiling, and ventilation checks to determine exactly why damp or mould is occurring, not just where it is visible.

Mould Removal & Treatment

Once the cause is addressed, we carry out mould removal and treatment using appropriate products to reduce regrowth and improve internal air quality.

Internal Remedial Works & Making Good

We complete plaster repairs, re-skimming, dry lining, decorating, and associated maintenance works so the property is left safe, compliant, and ready for occupation.

Leak & Water Ingress Repairs

We resolve common causes of damp including leaking gutters, blocked downpipes, damaged roof tiles, flashing failures, and water penetration through the building envelope.

Drone Roof & External Surveys

Drone surveys allow us to inspect roofs, valleys, gutters, flashings, and flat roofs quickly without scaffolding, helping identify leaks and defects that often cause internal damp.

Damp Prevention & Ventilation Improvements

We improve airflow and moisture control through ventilation upgrades, extractor fans, and preventative measures designed to reduce condensation and future mould issues.

Testimonials

Reviews from Our Customers

We strive to provide a 5-star rated service to every customer, no exceptions.

"We've used L&O for several properties now. Reliable, responsive and they provide clear reports which is really helpful when dealing with tenants. Great to have everything handled by one contractor."

M
Mark T

"Professional service and good communication throughout. Issues were properly investigated and resolved, not just patched over. Makes managing properties much easier."

J
James R

"Friendly team, turned up when they said they would and did exactly what was agreed. Very happy with the results and would recommend to others."

H
Helen Watts
Damp and mould damage in residential property
Awaab's Law
Compliance Required
Compliance

Why This Matters:
Awaab's Law Simplified

Awaab's Law has set new expectations around how quickly property issues like damp and mould must be investigated and addressed. Delayed or cosmetic fixes can lead to complaints, reputational risk and escalation.

  • Damp and mould are now treated as serious health hazards, not minor maintenance issues
  • Landlords and managing agents are expected to investigate complaints quickly, not delay or defer
  • Cosmetic fixes alone (such as painting over mould) are no longer acceptable without addressing the underlying cause
  • Clear evidence is required to show what action was taken, when, and why
  • Poor handling of damp and mould can lead to formal complaints, ombudsman involvement, and reputational damage
  • Responsibility does not end at inspection - issues must be properly resolved, not repeatedly revisited
  • Documentation and communication are key to demonstrating compliance and reasonable action
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Our Process

How We Can Help

A clear, end-to-end approach to identifying, resolving, and repairing damp and mould issues.

1

Detection & Investigation

We start by identifying the root cause of the damp or mould, not just the visible symptoms.

Includes

  • Internal and external inspections
  • Moisture profiling and ventilation checks
  • Drone roof and external surveys to assess gutters, roof tiles, flashings, valleys and flat roofs without the need for scaffolding
  • Identification of leaks, defects, or conditions contributing to damp

This allows us to clearly determine where water or moisture is entering or forming, and what needs to be done to stop it.

Detection & Investigation
Step 1
2

Resolution & Prevention

Once the cause is identified, we carry out the necessary works to resolve the issue and prevent it returning.

Typically Includes

  • Gutter and downpipe clearing, repairs or replacement
  • Roof and flashing repairs
  • Fixing water ingress points
  • Mould removal and treatment
  • Ventilation improvements to reduce condensation
  • Preventative measures designed to minimise future damp and mould risk

The focus is always on permanent solutions, not temporary cosmetic fixes.

Resolution & Prevention
Step 2
3

Remedial Works & Finishing

After the issue has been resolved, we complete all necessary internal works to return the property to a safe, presentable and lettable condition.

Services Include

  • Plaster repairs and re-skimming
  • Dry lining replacement
  • Painting and decorating
  • Minor joinery and general maintenance works

By handling everything in-house, we remove the need for additional contractors and ensure the job is fully completed from start to finish.

Remedial Works & Finishing
Step 3

One contractor.
One process.
Clear accountability.

Service Areas

Serving London, Kent & Surrey

Local, reliable damp and mould prevention services across the South East. We are just around the corner when you need us.

London

Full Coverage
  • Bromley
  • Croydon
  • Lewisham
  • Greenwich
  • Bexley
  • Southwark
  • Lambeth
  • Wandsworth

Kent

Full Coverage
  • Sevenoaks
  • Tonbridge
  • Maidstone
  • Dartford
  • Orpington
  • Gravesend
  • Tunbridge Wells
  • Edenbridge

Surrey

Full Coverage
  • Epsom
  • Oxted
  • Redhill
  • Reigate
  • Caterham
  • Banstead
  • Sutton
  • Carshalton

Don't See Your Area Listed?

We regularly work outside our core coverage areas. Get in touch to discuss your location.

Professional damp and mould prevention services across London, Kent and Surrey. L&O Roofline Solutions provides end-to-end investigation, repair and remedial works for residential properties affected by damp, condensation and mould growth. Our service is designed specifically for letting agents, block managers and landlords who need a single contractor to handle the entire process from initial inspection through to completed remedial works and documentation.

Damp and mould investigation is the foundation of every job we carry out. We do not simply treat the visible symptoms. We carry out internal and external inspections, moisture profiling, ventilation checks and drone roof surveys to determine exactly why damp or mould is occurring. This allows us to identify the root cause, whether that is a leaking gutter, damaged roof tile, flashing failure, blocked downpipe, poor ventilation or water penetration through the building envelope.

Awaab's Law has changed the way damp and mould complaints must be handled in residential property. Delayed or cosmetic fixes are no longer acceptable. Landlords and managing agents are expected to investigate complaints quickly, address the underlying cause, and provide clear evidence of what action was taken. Our service gives property managers the documentation and repair assurance they need to demonstrate compliance and reasonable action.

Once the cause of damp has been identified, we carry out all necessary repair and prevention works in-house. This includes gutter and downpipe clearing, repairs or replacement, roof and flashing repairs, fixing water ingress points, mould removal and treatment, ventilation improvements and preventative measures designed to minimise future damp and mould risk. The focus is always on permanent solutions, not temporary cosmetic fixes.

After the issue has been resolved, we complete all necessary internal remedial works to return the property to a safe, presentable and lettable condition. This includes plaster repairs and re-skimming, dry lining replacement, painting and decorating, and minor joinery and general maintenance works. By handling everything in-house, we remove the need for additional contractors and ensure the job is fully completed from start to finish.

Our drone roof and external surveys allow us to inspect roofs, valleys, gutters, flashings and flat roofs quickly without scaffolding. This helps identify leaks and defects that often cause internal damp, and provides photographic evidence for property records and compliance documentation. Drone surveys are particularly useful for multi-storey buildings and properties where traditional access is difficult or expensive.

We work with letting agents, block managers, landlords and housing associations across London, Kent and Surrey. Our service areas include Sevenoaks, Tonbridge, Bromley, Croydon, Orpington, Maidstone, Oxted, Dartford, Edenbridge and surrounding areas. We provide fast response times, transparent pricing and clear communication throughout every project.

One contractor, one process, clear accountability. Whether you need a single property investigated or a portfolio of managed properties maintained, L&O Roofline Solutions provides a reliable, documented and fully in-house damp and mould prevention service. Contact us for a free quote or to discuss your requirements.

Ready to Get Started?

Get your free quote today or book a drone survey for your home or commercial properties. Fast response, transparent pricing, professional service.

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